CoSupport AI – Patented AI Platform for Scalable Customer Support Automation
CoSupport AI is a patented, all-in-one customer support AI platform built for organizations that handle large volumes of daily customer interactions—without sacrificing speed, accuracy, or cost predictability.
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What CoSupport AI is
CoSupport AI is designed to unify support automation, agent augmentation, and analytics into one ecosystem. Instead of stitching together multiple point solutions, teams can deploy a single platform that covers the full lifecycle of customer support: resolving tickets, improving agent performance, and converting conversations into operational insights.
Three solutions in one ecosystem
1) Autonomous AI Agents
AI Agents are built to independently resolve support tickets end-to-end. They can reduce workload by closing repetitive requests without requiring an agent to draft or send the final response.
2) AI Assistants for human teams
For conversations that need a human touch, AI Assistants augment support reps with real-time suggestions, improving response quality, consistency, and speed while keeping agents in control.
3) AI Business Intelligence
Customer conversations often contain early signals about product issues and demand shifts. CoSupport AI converts support interactions into actionable insights to help teams prioritize improvements.
How it achieves accuracy and predictable costs
CoSupport AI is powered by a proprietary message-generation architecture designed specifically for customer support. The platform emphasizes high accuracy, fast response times, and predictable costs compared to traditional LLM-based approaches.
- Support-optimized architecture: purpose-built for customer support message generation.
- Performance at scale: engineered for high daily interaction volumes.
- Cost predictability: pricing models designed to avoid surprise usage spikes.
Omnichannel and multilingual coverage
CoSupport AI supports omnichannel customer communication across email, live chat, social media, and messaging apps. It also provides multilingual support in 40+ languages with 24/7 availability, helping businesses serve customers globally around the clock.
Integrations and deployment
The platform integrates with widely used help desk and business systems, enabling faster deployment without forcing teams to change established workflows. Supported integrations include:
- Zendesk
- Freshdesk
- Intercom
- Shopify
- Salesforce
For enterprise environments, CoSupport AI is built to deliver high automation rates, deep personalization using company-specific data, and enterprise-grade security.
Flexible pricing models
CoSupport AI offers transparent, scalable pricing designed to match different operational needs, with no hidden fees:
- Resolution-based: from $0.59 per resolved ticket
- Response-based: from $0.10 per AI-generated response
- Server-based: from $190/month for unlimited AI responses within optimal performance
Learn more
If you want to explore the platform or review plans in detail:
